Frequently Asked Questions
What is MySchool MyVillage MyPlanet?
MySchool MyVillage and MyPlanet is one of South Africa's biggest fundraising programmes – raising over R6 million a month for schools and charities. MySchool supports more than 8 000 schools, charities and environmental organisations, through over 1 500 partners nationwide where you’re able to use your card.
How does it work?
Giving couldn’t be easier. Simply get your free MySchool MyVillage MyPlanet card and choose up to three schools or charities that you’d like to raise funds for. By using your card every time you shop at any one of our retail partners nationwide, a percentage of each transaction is given back to your chosen school or charity.
Which schools and charities can I support?
We already have over 8 000 schools and charities registered on the programme, with new beneficiaries added every week. You can choose to support a SCHOOL (a registered place of education) or a VILLAGE (an organisation that cares for people and communities) or a PLANET (an organisation that cares for our environment and animals).
You can choose up to three schools or charities, from our list of registered beneficiaries
How do I get a card?
Get your MySchool card in one of three ways by:
- Calling Client Services on 0860 100 445
- Applying online
- Visiting a Woolworths store
Is it possible to support more than one beneficiary?
Yes. You can support up to three beneficiaries, and all funds are split equally.
Change or add a beneficiary.
I want to raise funds for worthy/under-resourced/needy schools and charities. What do you recommend?
We’ve created the Thuso Fund for Schools and Charities, specifically to help under-resourced schools and charities all over South Africa. By choosing Thuso Fund as your beneficiary, you’ll be able to make a direct contribution to schools and charities that need it most. All funds raised for these beneficiaries are administered by MySchool MyVillage MyPlanet, in accordance with our Corporate Social Investment policy. View more information on Thuso Fund.
Thuso Fund is focused on supporting the following social development areas:
Education needs: to provide school resources, training material, physical repairs and financial assistance to under-resourced and previously disadvantaged communities.
Social upliftment: to provide resources and support to under-resourced charities and/or previously disadvantaged communities that care for orphaned, abandoned and vulnerable children and individuals with disabilities.
Environmental initiatives: to support and protect the natural ecosystems of our country, with an aim to reduce our national carbon footprint. Animal protection and rehabilitation.
What is the MyPlanet Rhino Fund?
Get actively involved and raise funds on a sustainable basis through The Rhino Fund – to help best practice initiatives in rhino conservation. By choosing the MyPlanet Rhino Fund as your beneficiary, our partner stores will give back a percentage of your purchase value to rhino conservation.
My card has been stolen or is lost. How do I get a new one?
Do I need a new card if my child’s school is changing?
How do I change my beneficiary online?
I already have a Woolworths card. How do I make sure this card is giving back?
Simply link your Woolworths card to your preferred school or charity. Every time you use your Woolies card, a percentage will be given back. Just remember that you won’t be able to use your Woolies card at other partner stores.
Where can I swipe my card?
National retail partners include Woolworths, Engen QuickShops, Tafelberg Furnishers, loot.co.za, Flight Centre Red Label Holidays and Bidvest Waltons. MySchool cards can be used at many other retailers that support the programme on a regional and local level, with over 1 500 locations nationwide. Remember to look out for the MySchool MyVillage MyPlanet sign at pay points of local and regional business partners. Find partners in your area.
What percentages are paid to the school/charity?
Our business partners donate different percentages that range between 0.25% and 5% of the purchase value.
How am I able to view my transactions?
View the list of your previous period’s transactions. (Please remember that we work about one month in arrears).
How does a school or charity join the programme?
Any school or registered charity may apply to become a beneficiary. Read more about the registration process, which includes a thorough review and approval before joining the programme.
Why couldn't I swipe my card at Engen when purchasing petrol?
MySchool cards can be used at participating Engen QuickShop and all Foodstops, but unfortunately this excludes petrol and diesel purchases.
How do I activate my MySchool card for the Discovery Vitality Healthy food benefits?
The first step is to update your details on the MySchool website.
Once your details are updates, call Woolworths Customer service on 0861 502 050 to activate your card for Healthy Food benefits.
Do you have to be a South Africa citizen to own a MySchool card?
No, you can also be a passport holder.
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