FREQUENTLY ASKED QUESTIONS
General Questions
The MySchool MyVillage MyPlanet is a programme that focuses on supporting schools, communities in need, charities, environment, wildlife and many other great causes - raising over R7 million a month. Through shopping at one of our 1500 partners nationwide and swiping your card, you can help support 7500 schools, charities and organizations.
Giving couldn’t be easier. Simply get your free MySchool MyVillage MyPlanet card, choose up to three beneficiaries (schools and charities) you’d like to raise funds for and shop at one of our partners. Every time you swipe your card, you will be giving back.
Get your MySchool MyVillage MyPlanet card in one of four ways by:
- Downloading our free app
- Applying online
- Calling Client Services on 0860 100 445
- Visiting a Woolworths store
No, you can also be a passport holder.
Simply link your Woolworths card to your preferred school or charity. Every time you use your Woolies card, a percentage will be given back. Just remember that you won’t be able to use your Woolies card at other partner stores.
To link your card: Login or Call Client Service Centre on 0860 100 445 or email cs@myschool.co.za.
The first step is to update your details on the MySchool website. Once your details are updated, call Woolworths Customer service on 0861 502 050 to activate your card for Healthy Food benefits.
Call Customer Services on 0860 100 445 or send us an email. Please include your name and surname, your chosen beneficiaries and your current postal address.
View the list of your previous period’s transactions. (Please remember that we work about one month in arrears).
Beneficiaries
We already have over 7500 schools and charities registered on our programme, with new beneficiaries added every week. You can choose to support a SCHOOL (a registered place of education) and/or a VILLAGE (an organisation that cares for people and communities) and/or a PLANET (an organisation that cares for our environment and animals). You can choose up to three schools or charities, from our list of registered beneficiaries
Yes. You can support up to three beneficiaries, and all funds are split equally.
Click here to go online and update your profile or change your beneficiary. You can also contact us via email or phone.
No. You can keep swiping your original card, but you may want to update your list of beneficiaries. Simply update your chosen beneficiaries online, or contact us via email or phone.
Our business partners donate different percentages that range between 0.25% and 5% of the purchase value.
Any school or registered charity may apply to become a beneficiary. Read more about the registration process, which includes a thorough review and approval before joining the programme.
We’ve created the Thuso Fund, which supports under-resourced schools and charities all over South Africa. By choosing Thuso Fund as your beneficiary, you’ll be able to make a direct contribution to schools and charities that need it most. All funds raised for these beneficiaries are administered by MySchool MyVillage MyPlanet, in accordance with our Corporate Social Investment policy. View more information on Thuso Fund.
Get actively involved and raise funds on a sustainable basis through The Rhino Fund – to help best practice initiatives in rhino conservation. By choosing the MyPlanet Rhino Fund as your beneficiary, our partner stores will give back a percentage of your purchase value to rhino conservation. Find out more about our MyPlanet Rhino Fund.
Partners
National retail partners include Woolworths, Engen QuickShops and loot.co.za. MySchool cards can be used at many other retailers that support the programme on a regional and local level, with over 1 500 locations nationwide. Remember to look out for the MySchool MyVillage MyPlanet sign at pay points of local and regional business partners. Find partners in your area.
Simply link your Woolworths card to your preferred school or charity. Every time you use your Woolies card, a percentage will be given back. Just remember that you won’t be able to use your Woolies card at other partner stores.
To link your card: Call Client Service Centre on 0860 100 445 or email cs@myschool.co.za.
MySchool MyVillage MyPlanet cards can be used at participating Engen QuickShop and all Foodstops, but unfortunately this excludes petrol and diesel purchases.
