Childline is an effective non-profit organisation that works collectively to protect children from all forms of violence and to create a culture of children's rights in South Africa.

Childline contact Details: Western Cape Branch: 021 762 898 MySchool contact details: Client services: 0860 100 445

Childline

The toll-free crisis telephone counseling line deals with hundreds of queries from children and adults. The line, which provides an invaluable educative service, receives calls relating to a wide variety of issues and problems including:

• Abuse (physical, emotional, sexual); Child Pornography;
• Abuse at school by educators; Abandonment;
• HIV/AIDS; Relationship problems (peers, parents, teachers);
• Sexual problems and pregnancy; Depression and attempted suicide;
• Neglect; Financial problems; Learning and educational problems;
• Bullying; Harassment; Homeless children; Begging;
• Divorce, custody and access; Sibling issues; Loneliness; Test calls.

The Childline Toll free number receives approximately 60000 to 90000 calls per month across all the provinces.

Aim & Structure

Childline South Africa is committed through the support and capacity building of its affiliates, to 

• developing appropriate social services including a 24-hour toll-free helpline and supportive therapeutic social services for children who have been victims of violence, and their families;
• education and awareness raising programmes facilitating the prevention of violence against children;
• networking to establish strategic alliances with the aim of advocating for policy changes that will facilitate good management practices for abused children;
• research into violence against children within the South African context; and
• ongoing training and development of staff members and volunteers. Childline South Africa is an affiliation of regional Childlines. Each Province in South Africa with the exception of the Northern Cape, has a regional Childline office to which the toll free line for children is directed. The National Childline Office has a coordinating and development function.

*This information was taken from: www.childlinesa.org.za